I know I said I wasn’t going to do this, but I get asked this question a lot so I’ve caving in. Here are my (current) favorite survey software packages:
Qualtrics: (internet survey software) has a fantastic variety of question types with a really easy to use survey development system. Also features advanced survey branching capabilities including looping, random blocks of questions and more.
SurveyGizmo: (internet survey software) Also extremely easy to use survey package with a lot of features. Probably the most “Web 2.0” survey system out their. Friendly, irreverant, with plenty of features for both the advanced user who wants to control every element of the survey experience and the analyst who just wants to get the project done. Has good e-mail invite capabilities, basic analysis tools. Plus, the free account has more features than any other “free” accounts I’ve seen.
SurveyZ: (internet survey software) This is the “light” version of Qualtrics, great for academic surveys. The survey development system isn’t anywhere near as pretty as the Qualtrics engine, but it offers a lot of advanced capabilities and question types. If you’re not doing a ton of surveys and you don’t want to spend a crazy amount of money, take a look at this package.
Digivey Survey Suite: (kiosk survey software) If you’re looking to do a survey in your store on a computer or kiosk, this software is absolutely for you. It is super easy to program, allows you to create really great looking surveys, and is fairly indestructable in the field (that is, respondents have a hard time breaking it). Great company too willing to work with you to make sure you have what you need. I’ve been a customer for quite a while now.
Techneos Entryware Software: (handheld survey software) If you’re trying to do surveys on handhelds, then I absolutely have to recommend Techneos Survey Software. I’ll admit I don’t love their pricing model, but I’m stuck because no handheld based survey platform offers as many features and is as easy to use — and as customizable — as the Techneos Entryware platform. I’ve been a customer of this group for over 5 years.
Detailed reviews of all these packages can be found on this site, including everything I liked and didn’t like about each of them. Many more reviews are coming shortly. Thanks for reading!