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Tag: news

Vovici Buys Raosoft EZSurvey

#vovici (formerly Perseus #surveysolutions and #websurveyor) announced today that they were acquiring EZSurvey and EZReport from another survey software provider, #raosoft Inc. Vovici will take over all EZSurvey maintenance contracts and will provide customer service and support. According to the press release, the acquisition will will: …strengthens Vovici’s ability to move new clients onto its…

HotelSurvey offers new guest satisfaction monitoring tool

Los Angeles based #hotelsurvey has announced a new tool to help hotels and other hospitality related businesses to quickly capture customer feedback and resolve complaints before they result in defection using their new web-based survey platform. Features of the HotelSurvey system include: ability to collect data from e-mail surveys or the hotel call center; immediate response…

Grapevine Surveys Releases New Web-Based Employee Evaluation Tool

Grapevine Surveys announced today the release of a new version of Employee Evaluator, a 360 degree feedback #web-based software package specifically designed for performing HR evaluations of all types, including employee evaluations, team assessments, performance appraisals, job reviews and multi-rater feedback. The new version features a number of enhancements, including a start-to-finish Wizard-based system to…

Zoomerang Unveils Education Resource Center

Zoomerang recently announced the creation of a new "Education Resource Center" which will provide practical tips and best practices to educators interested in revitalizing their academic initiatives. The program, which is closely integrated with Zoomerang’s online survey service, is designed to give educators the tools they need to use survey research to drive curriculum decisions…

Amae CI Suite Adds Massive Question Library

Amae Software has updated their post-call #ivr survey system, Amae CI Suite to include a massive library of survey questions across a number of industry boundaries. "We’ve completed an extensive set of questions across many industries that can be copied or customized to any desired business objective," noted Gerald Wluka, co-founder of Amae Software, "our…

MediaAnalyzer Opens U.S. Office

Germany-based #mediaanalyzer, whose unique #attentiontracking methodology combines survey research and eye tracking to monitor and understand the effectiveness of print advertising creative, web-page design and online ad effectiveness (as well as advertising via TV, direct mail, outdoor and other communications vehicles) announced Thursday that thy would be opening a New York office under the leadership…

Perseus and WebSurveyor win CRM Rising Star

Perseus Development Corporation and WebSurveyor, combined under a newly formed holding company funded by Austin Ventures, announced today they were selected as a winner of the CRM Rising Star award by the editors of CRM Magazine. Perseus Development Corporation is the originator and leading provider of Enterprise Feedback Management (EFM) solutions, while WebSurveyor is the…

SPSS 15: Has Bells and Whistles, Will Go Mainstream?

New article by Stephen Swoyer today on the The Data Warehousing Institute web site about SPSS’s goal of becoming more "mainstream," partly based on the results of its integration of desktop analytic applications and server-based predictive analytics applications such as Clementine and Predictive Enterprise Services. It also highlights SPSS 15’s ability to be integrated into…